Prefinished Hardwood Flooring and Wood Paneling Warranty

The Graceful Collection prefinished hardwood flooring and wood paneling is produced utilizing the highest quality control practices and procedures. Our employees, many of whom have been with Sheoga since its inception, constantly monitor our hardwood flooring and wood paneling throughout the manufacturing process to ensure consistent quality and unequal milling. It is important to remember that wood is a living organism, with each piece unique from another. Therefore, we cannot warrant that every piece of flooring will be uniform in color or grain pattern, or that your entire hardwood floors will not vary somewhat from the samples received. This is a natural product, with inherent variations desired by those striving to achieve a one-of-a-kind appearance.

Sheoga warrants that all our prefinished hardwood flooring and wood paneling products will be free of workmanship defects. We stand behind the precision of our kiln-drying process as well as our end-match and tongue-and-groove milling—a claim supported by the many satisfied customers that continue to purchase Sheoga brand hardwood flooring and wood paneling year after year for their project needs. We know that our hardwood flooring and wood paneling will meet or exceed all industry standards.

We are confident that you will be totally satisfied with prefinished hardwood flooring and wood paneling from Sheoga's Graceful Collection. We encourage you to take the proper steps to maintain your hardwood floors for lifelong beauty.

• Installation should be completed in accordance with the National Wood Flooring recommendations for subfloor preparation, vapor barrier protection and proper nailing specifications.
• Humidity should be controlled in the home at a level of 40-50% range in most areas throughout all seasons.
• Pads should be installed under heavy furniture, on chair and table legs and traffic with stiletto heels should be kept to a minimum.
• Be aware that pet claws will mar your finish.
• Keep grit, sand and pebbles off hardwood floors with the use of area rugs and entrance mats.
• Eliminate moisture beneath subfloor to prevent excessive movement and cupping.

We expect you to be completely satisfied with your choice of prefinished hardwood flooring and wood paneling from Sheoga's Graceful Collection. If for any reason you are dissatisfied, please contact us toll free at 800-834-1180 and ask to speak with one of our experienced flooring professionals.